New South Wales (NSW) Ambulance replaced its legacy hardware and back-end infrastructure with an integrated platform, creating fleet interoperability, improving staff safety and establishing technological flexibility for the future.
NSW Ambulance provides clinical care and health-related transport services to the state’s 7.5 million residents across 801,600 km2, making it the world’s third-largest ambulance service. The service responds to one incident every 28 seconds. NSW Ambulance has been a customer of Trapeze Group for 15 years.
- 4,500 employees
- 1,409 vehicles
- 801,600 km2 served
- 3,048 responses to the public daily
- Anticipated network savings of over $1 million p.a.
- Anticipated 21% saving on vehicle operating expenditure
- Guaranteed fleet interoperability
- Network upgraded to 4GX
- High user acceptance
Seeking similar results for your business? Learn more:
Transportation Service: Ambulance
Solution: Trapeze Emergency Response Solution
Download the full NSW Ambulance case study.